The COVID-19 pandemic cost the lives of millions of individuals worldwide and ravaged local, regional, and national economies. No one saw it coming and almost no one was prepared to react. The impacts on families, communities, businesses, and institutions will be felt for years.
The crisis did provide an important lesson on the value of preparation and planning and the recognition that things can and will go wrong. With that recognition comes an appreciation for long-term resilience in the face of unforeseen challenges.
The goal of this toolkit is to provide a guide for organizations seeking a path toward, ultimately, survival. A resilient business, nonprofit, or institution can react to the unknown and position itself to adapt and adjust. However, the ability to do so isn’t inherent in most operations — it takes time and a willingness to plan.
This guide is also not the definitive tool for resilience. There are internal and external resources that will enhance what is included. Take them with what is included here and build the best possible strategy map for your organization.